Frequently Asked Questions

When you place an order, you will receive a confirmation email shortly along with the order details. In case you haven’t received an email within an hour, please contact us.

Yes, you can cancel your order as long as it hasn’t been packed. To request a cancellation, please email us within 4 hours of placing your order at info@leisurevibez.com with the subject
line: ORDER CANCELLATION - [Order Number].

We aim to deliver all orders as quickly as possible. Delivery times may vary based on your location, typically ranging from 1 to 7 business days within the USA and 3 to 10 business days outside of the USA.

Yes, we proudly offer international delivery services, covering destinations across the USA, Canada, and Europe. No matter where you are within these regions, we ensure your items are delivered promptly and reliably.

Please do not accept any damaged package or garment. In the event that this happens, we request you contact us and we will resolve the issue as soon as possible.

If you need to return a damaged product or exchange for a different size, please ensure the items are sent back in their original packaging with all price tags and labels intact. Kindly email us at info@leisurevibez.com with the subject line: RETURNS - [Order Number]. Once
your email is received, returns are accepted within 15 days via self-shipping.

Any damaged products will be refunded through the original payment method within one week of the refund process being initiated.

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